Privacy Policy

Responsible in the sense of the data protection laws, in particular the EU Data Protection Basic Regulation (DSGVO), is
Volker Gadeib, SmartMunk GmbH, Theaterstr. 67, 52062 Aachen, info@smartmunk.com, +49 241 97828 200

Your data subject rights

You can exercise the following rights at any time by contacting our data protection officer:
Information about your data stored with us and its processing (Art. 15 DSGVO),

  • Correcting incorrect personal data (Art. 16 DSGVO),
  • Deletion of your data stored with us (Art. 17 DSGVO),
  • Restriction of data proacessing, provided that we are not yet allowed to delete your data due to legal obligations (Art. 18 DSGVO),
  • Objection to the processing of your data by us (Art. 21 DSGVO) and
  • Data transferability, if you have consented to data processing or have concluded a contract with us (Art. 20 DSGVO).

If you have given us your consent, you can revoke it at any time with effect for the future.
You may at any time submit a complaint to a supervisory authority, e.g. to the competent supervisory authority of the federal state of your residence or to the authority responsible for us as the responsible body.
A list of the regulatory authorities (for the non-public sector) with their addresses can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Collection of general information when visiting our website

Nature and purpose of the processing:

When you access our website, i.e. when you do not register or otherwise submit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and similar.
They are processed in particular for the following purposes:

  • Ensuring a smooth connection of the website,
  • Ensuring a smooth use of our website,
  • Evaluation of system security and stability and
  • to optimize our website.

We do not use your data to draw conclusions about your person. Information of this kind will be statistically evaluated by us, anonymously if necessary, in order to optimize our Internet presence and the technology behind it.

Legal basis and legitimate interest:

Processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website.

Receiver:

Recipients of the data may be technical service providers who act as contract processors for the operation and maintenance of our website.

Storage duration:

The data will be deleted as soon as they are no longer required for the purpose of collection. This is generally the case for the data used to provide the website, when the respective session has ended.
In the case of data storage in log files, this is the case after 14 days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are anonymized, so that an assignment of the calling client is no longer possible.

Provision required or necessary:

The provision of the aforementioned personal data is not required by law or contract. Without the IP address, however, the service and functionality of our website cannot be guaranteed. In addition, individual services may not be available or may be restricted. For this reason an objection is excluded.

Cookies

Like many other websites, we also use so-called „cookies“. Cookies are small text files that are stored on your end device (laptop, tablet, smartphone or similar) when you visit our website.
You can delete individual cookies or the entire cookie inventory. You will also receive information and instructions on how to delete these cookies or how to block their storage in advance. Depending on the provider of your browser, you will find the necessary information under the following links:

Storage duration and cookies used:

If you allow us to use cookies through your browser settings or consent, the following cookies may be used on our websites:

Technically necessary cookies

Nature and purpose of the processing:

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser can be identified even after a change of page.
We require cookies for the following applications:

Legal basis and legitimate interest:

In accordance with Art. 6 para. 1 lit. f DSGVO, processing is based on our justified interest in a user-friendly design of our website.

Receiver:

Empfänger der Daten sind ggf. technische Dienstleister, die für den Betrieb und die Wartung unserer Website als Auftragsverarbeiter tätig werden.

Provision required or necessary:

Die Bereitstellung der vorgenannten personenbezogenen Daten ist weder gesetzlich noch vertraglich vorgeschrieben. Ohne diese Daten ist jedoch der Dienst und die Funktionsfähigkeit unserer Website nicht gewährleistet. Zudem können einzelne Dienste und Services nicht verfügbar oder eingeschränkt sein.

Objection

Please read the information about your right of objection under Art. 21 DSGVO below.

Technically not necessary cookies

Furthermore, we use cookies in order to better adjust the offer on our website to the interests of our visitors or to generally improve it on the basis of statistical evaluations.
To find out which providers set cookies, please see the information below on the display, tracking, remarketing and web analysis technologies used.

Legal basis:

The legal basis for these processing operations is in each case your consent, Art. 6 para. 1 lit. a DSGVO.

Receiver:

Recipients of the data may be technical service providers who act as contract processors for the operation and maintenance of our website.
For additional recipients, please refer to the information below regarding the display, tracking, remarketing and web analytics technologies used.

Third country transfer:

Please refer to the listings of the individual display, tracking, remarketing and web analytics providers for more information.

Provision required or necessary:

Natürlich können Sie unsere Website grundsätzlich auch ohne Cookies betrachten. Webbrowser sind regelmäßig so eingestellt, dass sie Cookies akzeptieren. Im Allgemeinen können Sie die Verwendung von Cookies jederzeit über die Einstellungen Ihres Browsers deaktivieren (siehe Widerruf der Einwilligung).

Bitte beachten Sie, dass einzelne Funktionen unserer Website möglicherweise nicht funktionieren, wenn Sie die Verwendung von Cookies deaktiviert haben.

Revocation of consent:

You can revoke your consent at any time using our cookie-consent-tool.

Profiling:

To what extent we analyze the behavior of website visitors with pseudonymized user profiles, please refer to the information below on the display, tracking, remarketing and web analysis technologies used.

Newsletter

Nature and purpose of the processing:

For the delivery of our newsletter we collect personal data, which are transmitted to us via an input mask.
For an effective registration we need a valid e-mail address. In order to verify that a registration is actually made by the owner of an e-mail address, we use the „double opt-in“ procedure. For this purpose we log the registration for the newsletter, the sending of a confirmation mail and the receipt of the hereby requested answer. Further data is not collected.

Legal basis:

On the basis of your expressly granted consent (Art. 6 para. 1 lit. a DSGVO), we will send you our newsletter or comparable information regularly by e-mail to the e-mail address you have provided.
You can revoke your consent to the storage of your personal data and its use for sending the newsletter at any time with effect for the future. You will find a corresponding link in every newsletter. You can also unsubscribe directly on this website at any time or inform us of your revocation using the contact option at the end of this data protection notice.

Receiver:

Recipients of the data may be order processors.

Storage duration:

The data will only be processed in this context as long as the corresponding consent has been obtained. Afterwards they will be deleted.

Provision required or necessary:

The provision of your personal data is voluntary, solely based on your consent. Unfortunately, we cannot send you our newsletter without existing consent.

Revocation of consent:

You can revoke your consent to the storage of your personal data and its use for sending the newsletter at any time with effect for the future. The cancellation can be requested via the link contained in every e-mail or by contacting the data protection officer or the person responsible for data protection listed below.

Contact form

Nature and purpose of the processing:

Die von Ihnen eingegebenen Daten werden zum Zweck der individuellen Kommunikation mit Ihnen gespeichert. Hierfür ist die Angabe einer validen E-Mail-Adresse sowie Ihres Namens erforderlich. Diese dient der Zuordnung der Anfrage und der anschließenden Beantwortung derselben. Die Angabe weiterer Daten ist optional.

Legal basis:

The data entered in the contact form is processed on the basis of a legitimate interest (Art. 6 para. 1 lit. f DSGVO).
By providing the contact form, we would like to make it easy for you to contact us. The information you provide will be stored for the purpose of processing your inquiry and for possible follow-up questions.
If you contact us to request an offer, the data entered in the contact form will be processed for the purpose of implementing pre-contractual measures (Art. 6 para. 1 lit. b DSGVO).

Receiver:

Recipients of the data may be order processors.

Storage duration:

Data will be deleted at the latest 6 months after processing the request.
If a contractual relationship is established, we are subject to the legal retention periods according to HGB and delete your data after these periods have expired.

Provision required or necessary:

The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, your e-mail address and the reason for your request.

Use of Google Analytics

If you have given your consent, this website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: „Google“). Google Analytics uses „cookies“, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened by Google within member states of the European Union or in other states which are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. The IP address transmitted by your browser within the scope of Google Analytics is not merged with other data from Google.
Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html and https://policies.google.com/?hl=de.
On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage.
The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.

Revocation of consent:


You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: Browser Add On to deactivate Google Analytics.

Use of script libraries (Google Webfonts)

In order to display our content correctly and graphically appealing across all browsers, we use „Google Web Fonts“ from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter „Google“) to display fonts on this website.
For more information about Google Web Fonts, please visit https://developers.google.com/fonts/faq and read the Google Privacy Policy: https://www.google.com/policies/privacy/.

Use of Google Maps

On this website we use the offer of Google Maps. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter „Google“). This enables us to display interactive maps directly on the website and enables you to use the map function conveniently.
You can find more detailed information about data processing by Google in the Google data protection information: https://policies.google.com/privacy. There you can also change your personal data protection settings in the data protection center.
Detailed instructions on how to manage your own data in connection with Google products can be found here: https://www.dataliberation.org.
By visiting the website, Google receives information that you have called up the corresponding subpage of our website. This happens regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in at Google, your data will be assigned directly to your account.
If you do not want the assignment in your profile on Google, you must log out of Google before activating the button. Google stores your data as user profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its websites. Such an evaluation is carried out in particular (even for users who are not logged in) to provide need-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

Revocation of consent:

The provider does not currently offer any possibility for a simple opt-out or blocking of data transmission. If you wish to prevent your activities on our website from being tracked, please use the Cookie Content Tool to revoke your consent for the relevant cookie category or for all cookies and data transfers that are not technically necessary. In this case, however, you may not be able to use our website, or only to a limited extent.

Embedded YouTube videos

On our website we embed YouTube videos. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (hereinafter „YouTube“). YouTube, LLC is a subsidiary of Google LLC, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA (hereinafter „Google“). When you visit a page with the YouTube plug-in, a connection to servers of YouTube is established. This tells YouTube which pages you visit. If you are logged in to your YouTube account, YouTube can assign your surfing behavior to you personally. You can prevent this by first logging out of your YouTube account.
If a YouTube video is started, the provider uses cookies that collect information about user behavior.
For more information on the purpose and scope of data collection and processing by YouTube, please refer to the provider’s privacy policy, where you will also find further information on your rights in this regard and setting options to protect your privacy (https://policies.google.com/privacy).

Revocation of consent:

The provider does not currently offer any possibility for a simple opt-out or blocking of data transmission. If you wish to prevent your activities on our website from being tracked, please use the Cookie Content Tool to revoke your consent for the relevant cookie category or for all cookies and data transfers that are not technically necessary. In this case, however, you may not be able to use our website, or only to a limited extent.

Google AdWords

Our website uses Google Conversion Tracking. The operating company of Google AdWords services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you have reached our website via an advertisement placed by Google, Google Adwords will place a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad served by Google.
If the user visits certain pages on our site and the cookie has not expired, we and Google can tell that the user clicked on the ad and was redirected to that page. Each Google AdWords customer receives a different cookie. As a result, cookies cannot be tracked through the websites of AdWords customers. The information collected through the conversion cookie is used to compile conversion statistics for advertisers who have opted in to conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive information that personally identifies users.
For more information about Google’s data processing practices, please refer to the Google Privacy Notice: https://policies.google.com/privacy. There you can also change your personal privacy settings in the Privacy Center.

Revocation of consent:

The provider does not currently offer any possibility for a simple opt-out or blocking of data transmission. If you wish to prevent your activities on our website from being tracked, please use the Cookie Content Tool to revoke your consent for the relevant cookie category or for all cookies and data transfers that are not technically necessary. In this case, however, you may not be able to use our website, or only to a limited extent.

SSL Encryption

To protect the security of your data during transmission, we use state-of-the-art encryption procedures (e.g. SSL) via HTTPS.

Information about your right of objection according to Art. 21 DSGVO

Right of objection in individual cases

You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data relating to you, which is carried out on the basis of Art. 6 paragraph 1 letter f of the DPA (data processing based on a balancing of interests); this also applies to profiling based on this provision within the meaning of Art. 4 No. 4 DPA.
If you lodge an objection, we will no longer process your personal data unless we can prove compelling reasons for processing worthy of protection that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

Recipient of an objection

Volker Gadeib, SmartMunk GmbH, Theaterstr. 67, 52062 Aachen, info@smartmunk.com, +49 241 97828 200

Changes to our privacy policy

We reserve the right to adapt this data protection declaration so that it always meets the current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection declaration then applies to your renewed visit.

Questions to the data protection officer

If you have any questions regarding data protection, please send us an e-mail or contact the person responsible for data protection in our organization directly:
Michael Poschen, SmartMunk GmbH, Theaterstr. 67, 52062 Aachen, info@smartmunk.com, +49 241 97828 200
The privacy policy was created with the help of activeMind AG, the experts for external data protection officers (version #2020-09-30). Translated by deepl.